Redcar and Cleveland Passenger Transport Review
We were appointed to undertake a review of all supported passenger transport services for Redcar and Cleveland Council. This was wide-ranging, covering local bus, community transport, mainstream school and special education transport and adult social care.
We carried out initial consultations and data collection, then identified and appraised costs, benefits and implementation issues. Our work included reviewing the operation of supported bus services, streamlining special needs transport services, revising the escort policy, modifying post-16 concessions, reviewing concessionary fares scheme administration and independent travel training delivery.
Our recommendations informed a number of efficiency focused cost-saving measures which have subsequently been implemented.